FAQ

Everything except the optional features below: your song library with search, tags and an A–Z index; ChordPro, plain-text and PDF import; export to ChordPro, plain text, PDF, Word and Setliner™’s own format; the song editor with version history and song sequences; live transposition, capo and custom tunings; setlists with per-song key, capo and sequence overrides, notes, web links and files, and a set timer; the chart viewer with auto-scroll, fullscreen, Nashville numbers, freehand annotation, an optional preview of the next line at the foot of each page, and Bluetooth foot-pedal control; the three built-in color themes; and the chord quiz, ear training and metronome.

The free core has no time limit and is not a trial.

Five, each a one-time unlock: Custom skins and picture emojis ($4.99), the Chord Builder ($2.99), Linked devices ($4.99), Popout displays on desktop ($7.99) and Practice ($9.99). Setliner™ Pro ($14.99) is the first four in one license and does not include Practice. Pro + Practice ($22.99) is all five in one license. See the full price list.

Windows, macOS, Linux and Android, with iPad coming. The Android app is on Google Play. Check download availability. The macOS app has two downloads, for Macs with Apple Silicon (M1 or later) and for Intel Macs, running macOS 12 or later. The Windows app is also on the Microsoft Store. The Linux app is a 64-bit package for Ubuntu 24.04 or later and Debian 13 or later. The apps share one code base, so a song imported or transposed on one platform behaves the same on the others.

Popout presentation displays are desktop-only for now.

Not to use the free app: choose a folder and start. Starting a feature trial, activating a purchase, using Teams or starting an audience request list needs a verified email address, because that is how a license finds its way to your devices. There is no password; the app sends a sign-in code to your email.

Open Settings, Licenses and trials, type your email address, choose your Country from the list, then choose Email me a code. The button stays unavailable until both are filled in, and typing in the Country box only narrows the list, so pick your country from it. We ask for your country so the app can tell you whether accounts and purchases are offered where you are; the app does not look it up.

Enter the 6-digit code from the email and choose Verify code. If it does not arrive, check your spam or junk folder, or choose Send a new code. There is no password, and signing in starts no trial. By signing in, you confirm that you are 13 or older; below the age of digital consent where you live, you need a parent’s or guardian’s permission.

Any Bluetooth pedal that acts as a keyboard works with no special setup: bind the key it sends to the action you want (next page, next song, auto-scroll, blackout) in Settings. This is part of the free app.

While you lead Linked devices, a spare pedal button can also send a short cue to every follower. On desktop, Page Up, Page Down and the F-keys, which most pedals send, keep working even while you type in a text box.

Options designed for readability and for playing hands-free: reading-friendly chart fonts (Atkinson Hyperlegible, Lexend and OpenDyslexic), a text size for each song, light, dark and high-contrast themes, a color for each section type, chord diagrams, foot-pedal page turns, and auto-scroll by the clock. With Linked devices, an optional feature, someone else can turn your pages from their own device. Settings, Accessibility gathers these in one place.

For high contrast, choose High contrast black or High contrast white in Settings, Themes: chart text and chords are held to a contrast ratio of 7:1 against the page, and buttons and outlines to 3:1. The app does not follow your device’s light or dark mode; the theme you choose stays until you change it. Setliner™ has not yet been tested with a screen reader. See what it offers, the guidelines we check against and what is missing.

On desktop, open Settings, Keyboard shortcuts. Change sets a new key, and Clear leaves that action without a key. Any key can be set, including Backspace, Delete, Insert, Page Up, Page Down and F1 to F24, on its own or with Ctrl, Shift or Alt; media keys, and Ctrl, Shift or Alt on their own, cannot. If the key already belongs to another shortcut, Setliner™ says which one and offers to move it. “Reset all shortcuts to defaults” puts every default key back.

A shortcut that is a plain key, or Shift and a key, does nothing while you type in a text box such as the setlist notes, so an “s” types an s. Shortcuts with Ctrl, Alt or Cmd, the F-keys, and Page Up and Page Down still work there.

Yes. Add a web link, such as a YouTube video, or a file, such as slides or a PDF, to a set as a row with its own title. Setliner™ asks before opening a link in your browser, opens a file with your usual app, and refuses programs and scripts. On a computer, when a link, file or blank page is the current item, the chart area shows its title with an Open link or Open file button, and your pedal moves on past it as usual.

A file inside your Setliner™ folder opens on every device that syncs the folder; a file from elsewhere on a computer opens only on that computer. Update every device first: an older version of Setliner™ shows such a set as saved by a newer version and leaves it untouched. From version 2.2.47, Linked devices can lead a set with these rows: each follower shows the same slide, PDF page or picture from its own synced copy (the file itself is not sent), and a placeholder page for a link, a blank page or another file. Every linked device needs 2.2.47 or later; with an older one, lead a song-only set.

Yes, with Popout displays on desktop: open a presentation window on any connected monitor, choose lyrics only or lyrics with chords per window, and use Blackout to blank every display at once while your own screen stays lit.

Windows checks the installer’s signature itself. Chrome may say the file “isn’t commonly downloaded”. If you downloaded it from setliner.com, that usually means few people have downloaded this new installer so far; to continue, choose Keep or Download suspicious file. If you got the file anywhere else, or Chrome says it is dangerous, delete it. To be sure before you run it, check it against SHA256SUMS, following the steps beside the Windows download.

The Windows permission prompt should say Verified publisher: Setliner, LLC. If it says Unknown publisher or names anyone else, do not run the file. A brand-new signing certificate can still bring up a blue SmartScreen screen until enough people have downloaded Setliner™; if it appears, choose More info, check the publisher, then Run anyway.

There are two .dmg files, both signed and notarized by Apple, for macOS 12 or later: one for Macs with Apple Silicon (M1 or later) and one for Intel Macs. To see which Mac you have, choose Apple menu, About This Mac: it shows an Apple chip, such as Apple M1, or an Intel processor. Intel Macs: built for macOS 12 or later, tested with Apple’s Rosetta translation; email support@setliner.com if you hit a problem.

The first time you open Setliner™, macOS may ask whether you want to open an app downloaded from the internet. That is normal for an app from outside the App Store; choose Open. Go to the downloads.

The Linux app is a 64-bit .deb package for Ubuntu 24.04 or later and Debian 13 or later. Beside the download are SHA256SUMS, its signature and the signing key, whose fingerprint is D271 68CF 67D8 F5CD C2B9 D5FB 6300 D17D B723 9EEB. Import the key, then run gpg --verify SHA256SUMS.asc and sha256sum -c SHA256SUMS in the folder with the files. Open the download section.

Phones and tablets with Android 8.0 or later. Get Setliner™ from Google Play, which shows whether your device is supported; updates come through Google Play too. The Android app does not sell anything itself: you start trials in the app, and a purchase made on setliner.com unlocks on Android when you sign in with the same email address.

Not yet. Setliner™ runs on Windows, macOS, Linux and Android today, with iPad coming, so there is nothing to install on an iPhone or iPad yet. Check download availability.

In a folder you choose, as plain files. You control the files and their backups. License checks do not send your songs or setlists anywhere.

Any folder you like: Setliner™ keeps your songs and setlists there as plain files. To use the same library on more than one device, choose a folder inside a sync service you already use, such as Google Drive or OneDrive, and point each device at it.

On Android, choose a folder inside your Google Drive or OneDrive app. The folder picker lists those apps only when they are installed and signed in on that device: if you do not see one, open it, sign in, then come back and try again. Some pickers also have a menu near the top for switching locations.

Yes. Step-by-step guides cover OnSong, BandHelper, Set List Maker, MobileSheets, Planning Center, forScore and SongSelect: how to export from each app, import into Setliner™, and what to check afterwards. See Moving to Setliner.

Yes. Put the folder inside a sync service you already use (Google Drive, OneDrive, Dropbox and the like) and point each device at it, or move the folder yourself. Setliner™ does not provide cloud sync of its own; file access and sync depend on your platform and the service you choose.

Most settings travel with the folder. A few stay on each device; see the next question.

Some settings belong to each device, so changing them on one does not change the others: light or dark mode, dock side, keyboard shortcuts, chart padding, playback volume, your export and picture folders, and each song’s text size, wrap and auto-scroll speed. Set these on each device. In Settings, a “This device” tag marks them, and a “Library” tag marks settings that apply to everyone using the library.

To set up a new device the same way, copy these settings across in one go; see the next question. Colors, themes, notation and sequence display follow the library, unless you add a profile for another person who shares it.

Song reports count plays from all your devices, and a duplicate-file warning or tab conversion offer you turn down on one device stays turned down on the others.

On the device that is set up the way you like, open Settings, General and choose “Save this device’s settings to the library”. On the other device, choose “Use settings from…” and pick the first one. This copies light or dark mode, dock side, shortcuts, chart padding, volume and the other “This device” settings.

You see every change before it happens, and only the device you are on changes; library and profile settings stay as they are. Afterwards you can undo it once, which puts that device’s earlier settings back. Folders are copied only between devices of the same kind.

Yes. In Settings, Themes, choose “Add a profile for another person”, such as a bandmate. A profile keeps its own colors, themes, notation and sequence display; songs, setlists and the other library settings stay shared. Each device picks which profile it uses, and a new profile starts as a copy of the current look.

If you use the library on your own, nothing changes: with one profile there is nothing to pick. Update every device first: a device on an older version of Setliner™ shows the main profile’s look.

The free app works offline entirely. Starting a trial or activating a purchase needs an internet connection once; after that, an activated feature keeps working offline on a cached license for up to 90 days between successful check-ins. A trial still ends on its original expiry date.

The supported version is the latest one released for your platform. Updates we release are free and do not charge you again for what you have bought; new optional features may be priced separately. We fix things in the latest version rather than patching older ones, so if something is wrong, updating is the fix.

With the Windows installer from this site, Setliner™ checks for a newer version when it starts and, when one is ready, shows it with its release notes: choose Download and install, Skip this version or Later. It does not download or install an update until you choose to, and you can turn the check off under Settings, About. On macOS and Linux, download the new version from this site. The Microsoft Store version is updated by the Store. On Android, updates come through Google Play.

Import ChordPro (.cho, .pro, .chopro, .txt), plain-text “chords above lyrics” files, PDF charts (kept as pages or converted into an editable chart), or paste from the clipboard. A photo or scan of a printed chart can be read too; see the next question. A ChordPro file holding several songs imports as that many songs, with Undo import. Export any song or a whole set as ChordPro, plain text, PDF, Word or Setliner™’s own lossless format; a ChordPro export carries Setliner™’s extras inside the file, so importing it again gives back the same song.

Yes. Choose Chart from a picture and pick a photo, a screenshot or a scanned PDF of a printed chord chart; on a computer you can also use a picture copied to the clipboard. Setliner™ reads the chords and words on your device, and nothing is sent anywhere. It shows the chart beside the picture with the spots worth checking highlighted, and several pictures of one chart can be joined into one. Nothing is saved until you save it, as a normal chart you can edit and transpose.

Reading a picture can get chords or words wrong, especially from a curved or creased page, so check the chart against the picture, the highlighted spots first, before you rely on it.

Nothing. They stay in your folder in the formats they were saved in, and everything can be exported to ChordPro, plain text, PDF or Word at any time.

In Settings, choose Back up library… to save every song, setlist, mark, tag, play history and setting to one Setliner™ backup file (.slnbackup) in a place you pick. The backup is made and checked on your device first, then copied there, so a backup that stops partway does not leave a file that looks complete. Licenses are not included; sign in again to get them back.

To restore, choose Restore from backup…: it shows what is in the file before anything changes, and you choose Into a new, empty folder or Add to my current library, which overwrites nothing already there. Practice data, such as score history, goes into a backup only if you turn on Include practice data in library backups in Settings, General, Practice, and kept takes only if you also turn on Also include kept takes.

Ten picture themes (Ice, Space, Water, Aurora, Forest Mist, Rain on Glass, Desert Dunes, and the three light themes Morning Frost, Rainy Window Daytime and Evergreen Morning), picture or gradient fills on the page, toolbar and bottom bar, skins made from your own photos, and custom picture emojis. The three solid-color themes and every color setting stay free.

Click frets on an interactive fretboard and it names the chord you have made, with every valid name and a play button to hear it, in any tuning up to 24 frets. It is also where you build and save your own voicings for a chord in a song.

One device leads other devices on the same local network through a chart or a set: a pedal press, key or swipe on the leader turns the page on every follower. A follower joins by scanning the leader’s QR code, finding it nearby, pasting its invitation or typing the short code shown on the leader’s screen. On desktop you can lead a set from the song you have open, as well as from the beginning, and followers join at that song. Link devices there has two groups, Lead from this device and Follow another device, and “Use temporary charts from leader” is the first option under Follow.

A follower can show a temporary copy of a chart it does not have, with the leader’s pen marks, emoji and text boxes; the marks update as a desktop leader draws or erases. The copy and its marks are only displayed, never saved to the follower’s library. The connection is between your devices only and passes through no server of ours.

Yes, with Linked devices. While you lead, a spare pedal button, or any key you choose, shows a short cue on every follower’s screen for about three seconds; the chart does not move. The cue reads “CUE” until you type your own text in Settings, such as “Last time”, up to 30 characters.

On desktop, choose the key under Settings, Keyboard shortcuts, “Send cue to followers”. On Android, choose it under Settings, Shortcuts, Foot pedal.

Linked devices use Wi-Fi only, so phone signals in the crowd are not the problem. What causes trouble is the network: venue and guest Wi-Fi is often crowded, and some of it blocks devices from talking to each other, and the 2.4 GHz band fills up in a packed room.

For a gig, bring a small travel router, set it to 5 GHz only, and connect only your band’s devices to it. It does not need an internet connection. If you cannot bring one, a phone hotspot on 5 GHz works too. A follower that briefly loses the connection reconnects on its own and picks up at the leader’s current section. A VPN running on a computer can hide nearby leaders from it; if the leader does not appear, use Join with code instead. Try it at a rehearsal with the same setup before you rely on it on stage.

Linked devices talk to each other over your local network, so the first time you lead or look for nearby devices, Windows may ask whether to let Setliner™ through its firewall. Allow it on private networks, such as your home or travel router; there is no need to allow public networks. If Setliner™ was installed for everyone on the PC, the installer has already allowed it on private networks. Windows treats a new network as public until you mark it private, so check that your band’s network is set to private in Windows’ network settings.

Separate chart windows on desktop for each monitor or projector, each with its own lyrics-only or lyrics-and-chords mode, text size, fullscreen and blackout behavior, plus an optional section-sequence banner along the top.

No. Setliner™ Pro is a one-time purchase of Linked devices, Custom skins, the Chord Builder and Popout displays on one license. What you buy for the app is a one-time purchase.

Yes, for the feature unlocks, Setliner™ Pro and the team bundles. You pay once; the cached license on each device needs an occasional check-in, which is a license check, not another payment. Teams, the team scheduling service, is included free with a team bundle, and with a license of your own, or an active trial until that trial ends, you can run one small free team of up to five people (not in the EEA or UK). If Setliner™ ever sells a service with a real ongoing cost to run, it would be priced separately and said so plainly. View the full price list.

Practice is an optional feature for practising guitar with your own editable chord charts. It listens through a microphone or audio interface and highlights the chords it hears on your chart, then marks your playing. The chart stays still: Practice does not scroll it or turn pages. Recognition can be unsure or mistaken, especially through a microphone. Practice has its own 90-day free trial and is separate from Setliner™ Pro, which does not include it. It costs $9.99 one-time after the trial, or $22.99 together with Pro.

Play through: play at your own pace. The chart stays still and highlights the chords it hears, without pausing for a missed or unclear chord. After you stop, review which chords were right, wrong, not played or unclear, and save the run’s timing if you want to use it for Play along.

Play along: play against the song’s saved timing after a count-in. Review chord and timing marks, including early or late changes, and see where you sped up or slowed down. Save a timing from Play through first; computers and Android devices can both do this. Desktop and Android can play a click.

To learn a song, start with Play through; use Play along when you want to tighten your timing.

Practice is in the current Setliner™ for Windows, macOS and Linux from this site, and for Android on Google Play. The Microsoft Store version can lag behind the download on this site; Settings, About shows which version you have. On a computer it has its own window; on Android tablets and phones it is a panel beside or below the chart, with a collapsible Start/Stop strip. The panel also has a smaller-screen layout for phones. It can save timings from Play through. There is no iPad app yet; see “Is Setliner™ on iPhone or iPad?”.

Start the 90-day trial in the app, on any platform it runs on: Settings, Licenses and trials. It needs a verified email address and no payment details. To keep Practice, buy it on setliner.com with the same email address; it then unlocks on every device signed in with that address, Android included. The Android app does not sell anything itself. Purchases are not available in the European Economic Area or the United Kingdom.

No. Practice highlights chords on a chart that stays where it is; it does not scroll the chart or turn pages, whatever you play. To move through a song, use the page controls you already have: auto-scroll by the clock, a Bluetooth foot pedal or, with Linked devices, a leader.

If your guitar has a pickup, connect it through a compatible USB audio interface and select that input in Practice. A direct guitar signal is more reliable than a built-in microphone. With a built-in mic, put the device low and close to the guitar, aimed where the neck meets the body rather than at face height. A quiet room helps. Use the sound check before playing. Avoid Bluetooth microphones: their call-quality audio can make recognition less reliable. Interface compatibility depends on your device.

Practice listens only after you start a run, Record chords or the input-level check, and it analyses the sound on your device. It keeps sound only if you choose Keep this take after a run, or Keep the audio when you save from Record chords. Nothing is sent to us unless you choose to send us a file. The details are in the Privacy Policy.

Record chords is part of Practice: you play, and it writes the chords it hears into a new chart, showing the chord you are playing large, with the one before it. Recognition can be unsure or wrong. Unsure bars, Also heard chips and draft bars point to places to check; they are still being tested and may be wrong themselves, so check the chart before you rely on it.

From version 2.2.46 you can also choose Hum or whistle and hum or whistle a tune instead of playing: after Stop it suggests a tempo, bar lines, a key and chords for a new song, analysed on your device. Check those chords too.

The recording is kept only if you tick Keep the audio when you save the song. It is then kept as a take of the new song in the app’s own storage on that device, and Setliner™ never sends it to us on its own. From version 2.2.46 the app also copies each take you keep to a Takes folder in your sync folder, if you use one, or to another folder you choose in Settings, Library & data, Where takes are saved; the take stays on the device too. If that folder is synced, your sync service uploads the copy to its servers and your other devices. Earlier versions keep takes only on the device, and takes kept with them are not copied. A library backup includes it only if you turn on both Include practice data in library backups and Also include kept takes in Settings, General, Practice, and a backup you make of a computer’s home folder includes it like your other files. Keep the audio starts unticked unless you turn on Keep the audio when I save a Record chords chart in Settings, General, Practice, which is off at first. A microphone hears the whole room, so untick it if other people can be heard. On a computer, earlier versions had a Keep the recording box that started ticked; recordings kept that way stay as takes until you delete them. The details are in the Privacy Policy.

Open Audience requests from a set or the Library menu and choose the songs to offer. People in the room scan its QR code, or open its link, on their own phone: they need no app and no account, and the page asks them for nothing about themselves; it keeps only a random code in their browser to apply your request limit. They tap a song to ask for it, and you see how many times each song was asked for, not who asked. From your library, only each song’s title and artist go to our request service, never your charts, notes, keys or files; the app also sends your sign-in and the list’s settings. Like every visit to our site, opening the page and sending a request are recorded with the IP address in our host’s server log.

A list stays open for at most 12 hours. When you end it, or its time runs out, the page closes for everyone, and within an hour our request service deletes the requests, keeping only how many times each song was asked for until your app collects those counts, and in any case for no more than 30 days. Copies in our host’s routine backups, and weekly totals that name no list, song or person, are kept longer, as the Privacy Policy describes. Your request history, with the day and a count for each song, stays in your library folder, where it syncs and is backed up with your library, until you delete it. You need to be signed in to a Setliner™ account to start a list, and audience requests are not offered in the European Economic Area or the United Kingdom. The details are in the Privacy Policy.

A button that stops stray taps while you play. With Stage lock on, a tap does not open chord diagrams, edit, draw, change the key, capo or text size, or open menus. Scrolling, page turns, pins and your pedals keep working. Hold the button for about a second to unlock it, or press a pedal or key you have given to Stage lock in your shortcut settings; the same pedal or key locks it again.

Pad, next to the metronome, plays a soft, sustained pad in the song’s key, made by Setliner™ itself rather than from recordings. Tap it to fade in; it moves to the next song’s key when you go to the next song, and it stops while Practice runs. Choose Warm, Dark or Strings, the volume, the fade time and the tuning with the metronome settings on a phone or tablet, or in Settings, General, Pad on a computer.

Yes, as a spreadsheet you fill your report from. In the Library’s Reports (on Android, Song history and reports in the Library’s menu), choose Export service days. It makes a CSV file with one row per song for each day it was opened from a set, with the date, song and artist, and the song number when the song’s text carries a CCLI number. Plays from the devices that share your library folder are combined, and you can choose 30, 90 or 365 days or your own dates. Setliner™ does not send this list anywhere and does not report to CCLI or any other licensing body for you: you fill in your license report yourself. Setliner™ is not affiliated with CCLI.

Each optional feature has its own independent 90-day trial. Verify your email address in the app, start the feature you want to try, and the clock starts for that feature only; trying one does not start the others. The free app is not a trial.

No. A trial of a one-time unlock simply ends after 90 days and nothing is charged. Buy the feature if you want to keep it.

Yes. A trial covers up to four active devices, the same as a bought license.

No. A check-in refreshes the cached license so the feature keeps working offline; the trial still ends on the date it started with.

That feature locks, and nothing is charged; a song or linked session that is already open keeps running. Your songs, setlists and the free app are not affected, and the other features’ trials keep their own dates. Licenses and trials shows that the trial has ended. To keep the feature, buy it on setliner.com, then sign in to the app with the same email address and choose Refresh activation. A trial lasts 90 days from when you start it, and reinstalling the app does not start it again.

Purchases on setliner.com are sold by Polar Software, Inc. (Polar), our merchant of record and reseller. Polar takes your payment, collects any applicable sales tax or VAT and emails your receipt. We never see your card details.

Purchases are not available to buyers in the European Economic Area, the United Kingdom or Québec, Canada. Checkout asks you to confirm that you are not buying from there, and our server checks the billing country of every website order, and for Canada the province: an order billed there grants no license, any license it had already granted ends, and we refund it in full.

Buy with the same email address you verified in the app. The license appears under Licenses and trials in the app’s Settings on every device signed in with that address; activate the feature there.

Make sure the app is signed in, under Settings, Licenses and trials, with the email address you used at checkout: a purchase is linked to that address. Then choose Refresh activation there, with an internet connection. An order billed to a country in the European Economic Area or the United Kingdom, or to Québec, Canada, grants no license and is refunded in full. If the feature still does not show, email support@setliner.com from the address on your receipt; never send card details.

Refunds for website purchases are handled by Polar under its own checkout terms, which apply alongside our End User License Agreement. A refunded or charged-back purchase stops working in the app. Contact us if something went wrong with an order.

Not today. When Setliner™ is sold through an app store, that purchase is made under the store’s own terms and refund policy.

Up to four active devices per license you buy or trial. A seat given to you from someone else’s team bundle covers up to three.

Release the old device under Licenses and trials in Settings and activate the new one. Each seat allows five releases in a rolling 30-day period. A device you release keeps working until the end of the next day, once, so a swap before a service does not catch you out.

No. A license check carries your account, your devices and the features you hold, never your songs, setlists or annotations.

Release it from any other device that is signed in, or contact us. Its cached license expires on its own within 90 days.

Yes. Setliner™ Pro comes in five-seat ($49.99) and ten-seat ($89.99) bundles, bought once by the person who runs the team. Every seat includes Linked devices, Custom skins, the Chord Builder and Popout displays. With Practice, the bundles are $94.99 for five seats and $159.99 for ten, and every seat includes Practice too. A team that already owns a bundle without Practice can add it for $45 (five seats) or $70 (ten seats). The owner keeps one seat and hands out the rest in the app to people who join the team with its join code. See team licensing.

Yes. With a license of your own, or an active trial, on your account, you can run one free team of up to five people, you and any viewers included. A seat someone else’s bundle gave you does not count. Members get the team’s events, roles and answers, but no seat, so the paid features stay locked for them unless they have their own. A trial covers the team until that trial ends; after that it needs a license of your own. Without one, the team takes no new members, events or assignments: nothing in it is deleted, members can still see and answer their events, you can still remove people or close it, and a license of your own reopens it. A team bundle adds seats and room for a bigger team, and your free team becomes a team of that bundle with everything in it. Teams, free teams included, are offered only outside the European Economic Area and the United Kingdom. Members can also leave a team themselves; see “Can I leave a team, or hand it to someone else?”.

Share the team’s join code from the app however you like; Setliner™ sends no email about teams (optional in-app notifications are described below). A person enters the code, you see the request in the app and approve it, with or without a seat. Someone without a seat can still be scheduled; the features unlock once you give them a seat.

Yes, members can block out dates. In My unavailable dates, a member taps the days they cannot play: nobody can schedule them on those days, they cannot accept an event on one, and there is no override. Owners, administrators and planners see blocked days on a team calendar. An event can also have a place that the whole team sees.

Team notifications are optional and off until each person turns them on, on the Team screen. They say when you are added to or removed from an event, when it changes or is cancelled, and when its set changes. They are not instant: Setliner™ checks your teams when it opens, then about every 15 minutes in the background on Android (Android can delay this), or every few minutes on a computer while it runs. No email or text messages are sent.

Yes. Any member can leave with Leave team at the bottom of the Team screen, after a confirmation that says what they lose and what they keep. A seat from the owner’s bundle goes back to the owner at once. An owner who wants to leave first chooses Make owner on another member: that person runs the team from then on, and you stay on it as an administrator. Seats do not move with the team; the new owner gives seats from their own bundle.

Yes, in the app, without removing the person from the team. Handing out an open seat is free; moving a seat away from someone who used it counts as a seat change, and a team gets one fewer seat changes than it has seats in any rolling 30 days.

Yes. Your bundles pool into one set of seats, so a five and a ten make fifteen, and you still keep just one seat for yourself. The pool serves every team you run.

Yes, as a member of any number of teams, and you can run more than one. A seat given to a person covers them on every team of the same owner.

That bundle’s seats stop working; the people on them see “No seat” and their devices keep working until the end of the next day. Your teams are frozen only when you have no bundle left: nothing is deleted, and buying a bundle again unfreezes them. A free team that grew under a bundle goes back to being a free team instead; it takes no new members, events or assignments until it is back to five people and you hold a license of your own, or until you buy a bundle again.

Your verified email address, the licenses and trials you hold, and a name for each of your devices if you give one. Nothing about your songs. The details are in the Privacy Policy.

From the app, or by following the steps on the account deletion page. Deleting the account erases its verification state and its device activations and ends your team memberships; it cannot be undone, and your songs are not affected because they were never on the account.

The End User License Agreement covers every copy of the app, the Privacy Policy describes what the app and our services collect, and organizations that use Teams are covered by the Data Processing Addendum.

Setliner™ accounts, feature trials, purchases, Teams and audience requests are not offered in the European Economic Area (the European Union countries, Iceland, Liechtenstein and Norway) or the United Kingdom. When you sign in, the app asks which country you are in; if you choose one of those, it says that Setliner™ is not available in the country you chose. The free app needs none of these services. If you picked the wrong country by mistake, choose the one you are in, or email support@setliner.com. Website purchases are not available there either; see “Which countries can buy?”.